International FMCG company

Processing orders in SAP

15

employee minutes

5

robot minutes

Saving 480 man hours per month

Task

Processing orders in SAP

Case

B2B customers send requests to the company for goods delivery. Requests are sent to different employees in their mailboxes. You need to start them and process them in SAP.

Problem

A copious amount of applications are received daily, requiring several people for processing. The speed of goods shipment and payment depends on the quality and efficiency of requests processing.

Business process

01.

B2B customers send a delivery request using the Excel template

02.

The Manager sends the requests for work

03.

The robot automatically copies data from the requests to SAP

04.

Once the robot finishes entering a request, it sends a status email to the manager

Results with a load of 300 requests per day

15 minutes

For an employee to make a request in SAP

5 minutes

For the robot to start a request

24/7

The robot continues to make requests at night and on weekends

Glowbyte Consulting internal system

We will audit your processes for free and tell you which ones can be robotized

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